Privacy policy

This Privacy Policy sets out how Desert Dreams Dried Flowers collects, uses, and protects your personal information as a user of our ecommerce website, in compliance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Including your name, contact information, billing and shipping address, and payment details, provided when making a purchase or creating an account.

  • Browsing Information: Such as your IP address, browser type, device information, and website usage data, collected for analytical purposes.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To fulfill your orders, provide customer support, and communicate order-related information.

  • Personalisation: To tailor your shopping experience, offer product recommendations, and display relevant content.

  • Marketing: To send promotional offers, newsletters, and updates, with the option to unsubscribe at any time.

  • Security: To protect our website and your data against unauthorised access, fraud, and other security threats.

3. Sharing Your Information

We may share your information with trusted third parties for specific purposes, including:

  • Payment Processing: To facilitate secure payment transactions through trusted payment processors.

  • Delivery Services: To arrange product delivery to your specified address.

  • Legal Compliance: When required by law or to protect our rights in response to legal processes.

4. Your Rights

 You have certain rights concerning your personal data, including:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You can request corrections to your personal information.

  • Erasure: You can request the deletion of your data, subject to legal obligations.

  • Opt-Out: You can opt out of receiving marketing communications at any time.

 5. Changes to the Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices or for legal compliance. We will inform you of any material changes.

6. Contact Us

For any inquiries about our Privacy Policy or the handling of your personal data, please contact us. By using our UK-based ecommerce website, you consent to the terms outlined in this Privacy Policy.